About Us

Established in 2019, IMPACT BPO is a successful Recruitment and Business Process Outsourcing (BPO) service group with over 200 headcounts in manpower augmentation and resourcing. Our specialities covers the full-suite of manpower sourcing and contracting services; payroll administrative services across various industries, such as Construction, Logistics, Transportation, Finance, Food Production, etc.

IMPACT BPO Services takes the lead in the global HR services space. We specialise in solutions in the field of flexible work and human resources services. We are a sparring partner on total workforce management, focused on creating talent-driven strategies that help our clients stay competitive in the marketplace.

IMPACT BPO delivers world-class human resource solutions across multiple industries. When you work with us, you’ll experience the exceptional service and attention to detail that you can only find with a Recruitment and Business Process Outsourcing (BPO) Services agencies. We pride ourselves on proving one-on-one attention to detail in regard to all your HR needs.

Code & Conducts

Compliance & Ethics

Integral to our business-model and values, IMPACT BPO Services is committed to providing an advanced global-standard Compliance Framework for Clients, Expert-members (Experts), and Candidates. Our service-model is based on the most rigorous compliance policies in the industry which we enforce strongly in the way we operate. This comprehensive framework has been developed and tested by our legal officers and consultants to ensure the highest form of protection for our Clients, Experts, and Candidates. To reiterate our alignment with global standards, we partner with one of the most trusted, globally renowned international law firms in developing our cohesive in-house Compliance policies.

We have invested considerable time, resources and capital, as well as stress-tested the limits of our in-house Compliance Framework guiding our Experts, Clients and Candidates through every process. We encourage all parties to fulfil their moral and ethical responsibilities, as well as enable them to uphold their individual values and employment contractual obligations.

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Our Candidates

All data collected including Candidate and Expert CVs and information is privately and securely held within IMPACT BPO Services. Client and Candidate confidentiality are our top priority where we enforce the strictest data-privacy and confidentiality practices in the industry.

We also render advise on best practices by assessing candidates’ non-compete clauses in their employers’ contracts before advising on their ability to potentially look at competing players in the industry as possible next move. We do this while maintaining a balance to allow the candidate to leverage his/her specialist knowledge acquired though his/her former experience in their career.